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Previous Page

Our Corporate Sponsors

We gratefully acknowledge the commitment of our Corporate Sponsors who assist in the funding of the Chapter's programs and activities

Presidential
Ernst & Young LLP
FirstCredit Inc.(FCI)/RevCare
Howard, Wershbale & Co.
Human Arc
Joseph R Harrison Co., LPA
JP Recovery Services, Inc

Platinum
Alta Partners, LLC
Deloitte & Touche LLP
Fenner
McGladrey
Plante & Moran, PLLC
PNC Healthcare
Siemens Healthcare

Gold

CBE Group
KPMG

Silver
Healthcare Management Systems
The ROI Companies

Bronze
BKD, LLP
Bruner-Cox, LLP
Calfee, Halter & Griswold LLP
Emrhein & Associates
HMC Group
KeyBanc Capital Markets, Inc
Meridian Leasing Corporation
Quadax, Inc.
Resources Global Professionals
Sakal/CAI
the MASH program
UCB, Inc.
Wise Management Services, Inc


2010-2011
HFMA Northeast Ohio
Chapter Officers

President
Susan R. Flaherty, CPA

President-Elect
Diane Lilko, CPA

Vice President
Lisa Hilling

Chapter Secretary/Treasurer
Geoffrey A. Himes, FHFMA, MBA

Chairman
Michael J. Manfull

Chapter Coordinator
Kathleen A. Much

Board of Directors
Charles R. Alderson
Carl S. Ebner, CPA
Stanley Kasmarcak, CPA
Holly M. Pelaia
Adam Schweikert
Suzanne M. Tschetter, CPA


Visit HFMA National at:
www.hfma.org

Visit HFMA Northeast Ohio at:
www.neohfma.org

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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President’s Message

Susan FlahertyDear Fellow HFMA Members,

The 2011-2012 HFMA fiscal year is in full swing. I hope you have been able to join me at one of our Chapter education and networking events or participate in a Regional or National HFMA webinar. HFMA has many education programs, networking events and other opportunities for you to develop your industry expertise and leadership skills. The chapter website, www.neohfma.org, brings you timely updates on Chapter events, as well as a link to National HFMA resources, including educational offerings and a full membership database.

Receiving feedback and appropriately responding to it is important for all of us and for organizations such as HFMA to continue to meet and exceed members’ expectations. Our Chapter regularly requests feedback from our members, whether in the form of an evaluation after an educational event or by informal discussions that take place at networking or other events. In addition, on an annual basis National HFMA sends a member satisfaction survey to all members. You should have received a request to complete the survey during the week of October 24, 2011 or will receive it soon. I encourage you to take the time to respond. The feedback chapter leaders receive is a key consideration when planning education and networking events.  For example, last year’s surveys indicated our members wanted to hear more about State of Ohio issues, more information on benchmarking their organizations, more opportunities to network, meeting locations in addition to Cleveland, and more full day programs to maximize education hours, among many other great suggestions. Hopefully, you have noticed some changes over the last year, whether in the topics addressed or in the introduction of provider-hosted education events that were held at various locations in our Chapters’ geography.  In addition, the upcoming November 17, 2011 full day education event will include an update from Charles Cataline from the Ohio Hospital Association on State of Ohio healthcare issues and will address HCAP and revenue cycle benchmarking, among other relevant industry topics.  The event will take place in Canton at a great location and will have a networking component build into the program. Registrations to date for this program have been strong and I encourage you to attend.

I would like to congratulate Chris Milligan who recently was appointed the HFMA Region 6 Regional Executive for the 2013-2014 HFMA fiscal year (Regional Executive-Elect for the 2012-2013 HFMA fiscal year). Chris is a great example of the many former chapter presidents and other leaders who continue to be actively involved in the Chapter and recognize the benefits of HFMA over the course of their careers. The strength of any chapter lies in its volunteers, who contribute their time, ideas, and energy to serve the healthcare industry, their profession and one another. Active participation in HFMA at the national, regional and/or chapter levels provides members with numerous opportunities for professional development, information, and networking. We are always looking for members to get involved in our Chapter. Please don't hesitate to contact me, one of the other Chapter officers or directors, or a committee chair if you are interested in volunteering. Also, please join me on December 1, 2011 at the Chapter’s holiday party, where in addition to a great evening of networking, we will recognize those chapter members who are receiving Founders Merit awards for their continued and active participation in HFMA.

Thank you for your membership and support of HFMA.

Sincerely,

Susan Flaherty
President
Northeast Ohio Chapter of HFMA


New Members Spotlight - Welcome to NEOHFMA!

A closer look at some of the newest members to the Northeast Ohio Chapter of HFMA.

Ross Altenburger, CPA
Ernst & Young LLP

Getting to Know You Questions:
Why did you decide to get involved in HFMA?
I serve, and have served, on many healthcare clients. I wanted to be able to network and stay current on emerging issues facing my clients to better serve their needs and understand what issues they are facing. 

Where did you go to college?
The University of Toledo

Tell us the most intriguing thing about yourself?
I am a Master Sergeant (E7) in the Ohio Air National Guard, United States Air Force.  In 2010 I deployed to Afghanistan as part of the 200th RED HORSE Squadron where we constructed an 8600 foot runway from the ground up, as well as several other projects in support of Operation Enduring Freedom.

Where is your favorite vacation spot?
The beaches of Mexico

Do you have any pets?
One puppy named Cooper

Rob Steiskal
Pharmacy Data Management Inc (PDMI)

Getting to Know You Questions:
What do you like most about working in healthcare?
This is my first job in the Healthcare industry. I was excited to have an opportunity to join PDMI, a local company to Youngstown. My reason for seeking the healthcare space was to feel that I was making a difference. A difference at an individual level and at the community level as well. I work with our 340B program, and I feel as though I can make a difference in people’s lives through my knowledge of the program and improving the efficiency of health care providers and people in the pharmacy.

What activities do you enjoy outside of work?
I have two children, Justin turns 10 in mid October and Lindsey turns 7 in early November. I coach both of their soccer teams. They keep me busy.

Tell us the most intriguing thing about yourself?
I am the author of several articles, where I had written them from a Product Manager’s perspective from my 12 year tenure in the software industry.

Team Edward or Team Jacob?
Believe it or not, I read the books with my wife. I think I am among the less than 1% of the male population that read the books. And yes, I have seen all of the movies. My wife, Jocelyn, is part of Team Jacob.

Favorite Sport or Sports Team?
I enjoy playing tennis. I root for the Miami Dolphins, Cleveland Indians the Pittsburgh Penguins and OSU.

Bruce Giambattista
The Hope Center for Cancer Care       

Getting to Know You Questions:
What do you like most about working in healthcare?
Knowing that any employee in the company (whether clinical or non-clinical) has a direct impact on patients.  Not every industry can say that.

What is the biggest challenge you face in your position?  Negotiations with third party payors.

What activities do you enjoy outside of work? 
Family activities and attending sporting events.

Tell us the most intriguing thing about yourself?  
I almost chose Art as my college major as opposed to Accounting/Finance.

What is your favorite restaurant in Northeast Ohio?
Michael Alberinni’s

New Members - Welcome to NEOHFMA!

Please welcome our newest members to the Northeast Ohio Chapter of HFMA. Look for them at our next meeting and welcome them to our organization.

Ross J Altenburger
Ernst & Young, LLP

Michael Palmer
North Coast Cancer Care, Inc

Daniel C Scher
Navigant

Jennifer N. Davis
The MetroHealth System

Lucy Diasio
KeyBank

Robert Steiskal
Pharmacy Benefit Direct

Wolfgang Sprie

Susan Nobilio
PNC Capital Markets

Roy Engle
Team Recovery

John P Pokryfki
Medical Protective - Berkshire Hathaway Group

Marissa Miller
Aultman Health Foundation

Jason Edinger
Ontario Systems

Ilana Weisberg
Cleveland Clinic

Lori D Labanc
Cleveland Clinic

Thomas Hughes
Huntington Bank

Steven J Piatak
Cohen Healthcare Consulting, LTd.

Joseph M Ferrara
Statifeye, Ltd.

Heather L Gould
Kaiser Permanente

David M Richards
Mercy Health Partners

Sue Siefert
University Hospitals Health System

Theresa A. Gardner, CTP
Huntington Bank

Erica M Yike
Ernst and Young

James Thomas
Lake Health

Laura L. Minder
Ernst & Young LLP

Benjamin Reigle
McKinsey and Co.

William Zimmerman
RCC Corporation

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Welcome Back!

HFMA Members that have reinstated their Membership

Jon R. Englander, CPA
MedCom Solutions

Joseph P. Beatty, Sr., CPACleveland Clinic

Joseph R. Harrison
Joseph R. Harrison Co. LPA

Robert J. Galasso
Robert Galasso & Associates

Thomas F. Boggs, CPA
Aultman Health Foundation

Sonia Salvino
UH Case Medical Center

Rhonda L. Ridenour, CHFP
Avita Health Services

Adam Kemelhar
MedAssets

Vesna Dzombic
University Hospitals

Kathy Blessinger
The MetroHealth System

Jane C. Dippong, CPA
University Hospitals Health System

J. William Kutschbach
Howard Wershbale & Co.

Michael J. Tengeres
Cleveland Clinic Foundation

Mary Jayne Reedy
Hosted Technology Exchange

Teresa Buterbaugh
Emh Regional Medical Center

Dan Kell
Aultman Health Foundation

Renee Arcuri
Cleveland Clinic Foundation

Deborah Uhrina
Navigant Consulting, Inc.

Charles Rihn
Source One HealthCare Solutions

Jeann-Anne M. Hillman
Cleveland Clinic Foundation

Jeffrey Trace
Kaiser Permanente

Thomas Andersson
GHX


HFMA Certification

Visit  http://www.hfma.org/chfp/  to get more information on earning the CHFP designation.  The format and requirements for certification recently changed.  Instead of sitting for a core and a specialty exam, there is now only one exam!  Studying for the exam has changed too, from bulky printed binders to on-line study materials.  So, if you’ve been thinking about adding the CHFP to your credentials but haven’t gotten around to it yet, now is the time to take action.   If your employer will not reimburse you for the cost, take a look at the NEO Chapter CHFP Award policy http://www.neohfma.org/chapter_policies.html


Program Recaps

Annual Volunteer Appreciation Outing

The 2011 Volunteer Appreciation Program was held on August 31 at Blue Heron Golf Club.  The first presentation of the morning was by Anthea Daniels, Esq. of Calfee, Halter & Griswold, LLP and was titled “The Top 5 Challenging Legal Issues for Hospitals and Health Systems.” Ms. Daniels did an excellent job of detailing issues regarding, physician alliances, Stark self-disclosures, fraud and abuse, compliance and HIPAA. The presentation was very informative and precipitated many questions and comments from the attendees.

The second speaker was Marty Hauser, President of SummaCare. Mr. Hauser gave presentation on healthcare reform from the perspective of an insurance company executive. Marty laid out in his presentation the imperative for change, where we are now in the process as well as the impact of reform on insurance companies. Similar to Ms. Daniels presentation, many questions and comments were shared from the audience.

After the two excellent presentations and a good lunch, many of the attendees hit the course for our traditional appreciation outing as well as a small group heading to an afternoon at the spa

Healthcare Reform One Year Later

HFMA Top 5 Presentation


Save the Date

Keep an eye out for more information on these upcoming
programs:                        

Hot Topics in Healthcare at a Cool Setting!
Program Date: November 17, 2011                             
Program Location: Gervasi Vineyard, Canton, OH                                                                                                                      
NEO HFMA HOLIDAY PARTY
Program Date: December 1, 2011                                                            Program Location: Hard Rock, Cleveland, OH

Regional Webinar
Program Date: December 6, 2011    Noon – 1:30pm                      
Speaker: Barbara Zellerino, Consulting Services Executive, 3M
Topic: The Impact of ICD-10 on Operations – Clinical and Financial

Patient Financial Services
Program Date: February 16, 2012                                                            Program Location: Akron, OH

HFMA National upcoming programs and events:
Finding Calm Among the Chaos: A Guide for Payment Reform
Program Date: November 1, 2011                                                            Program Location: Webinar

Process and Documentation Improvement
with Physician Shadow-Auditing
Program Date: November 10, 2011 
Program Location: Webinar

An HFMA Value Project Webinar: Leveraging Integrated Financial Decision Support to Drive Outcomes
Program Date: November 15, 2011                                                          Program Location: Webinar

HFMA National Webinars are free to HFMA members:
Virtual Conference Live Event
Program Date: December 13-14, 2011 and April 11, 2012                            Program Location: Your desktop

See national website for registration. 

Save the Date: GHALI 2012

Regional HFMA Gerry Haggerty Annual Leadership Institute                            
Program Date: May 16-18, 2012                                                 
Program Location:
The Bertram Inn, Aurora, OH                                                                                           
Attracting healthcare finance professionals from the Great Lakes region and others, The Gerry Haggerty Annual Leadership Institute (GHALI) combines educational programming led by nationally and regionally recognized speakers.  Moreover, GHALI provides opportunities to network with others in the industry while participating in various social activities.

The 2012 event will be held at the Bertram Inn Hotel & Conference Center in Aurora, OH.  The Bertram Inn is one of northeast Ohio’s most elegant hotel and banquet venues, combining international ambiance with outstanding cuisine and superior service.

The GHALI Committee is working diligently to create a one of a kind educational and networking experience.  We hope that you will join us for this year’s event                       

3rd HFMA Virtual Healthcare Finance Conference

Mark your calendars for the third HFMA Virtual Healthcare Finance Conference beginning with live sessions on December 13-14, 2011. It's back by popular demand with all new content and it's free to HFMA members! Non-member registration is $155, which also includes membership for those new to HFMA.

Chapters had a significant role in the success of HFMA’s second Virtual Conference held last December. With approximately 3,000 attendees at live and on-demand sessions, chapters helped promote member participation and significantly increased their Chapter Balanced Scorecard educational hours. December’s upcoming Virtual Healthcare Finance Conference offers chapters that same great opportunity.

Easy Ways to Build Chapter Educational Hours Through HFMA’s Virtual Healthcare Finance Conference

To help you promote this unique offering locally, HFMA has created the following tools for your chapter to use in your marketing efforts:

I hope you will take full advantage of this opportunity to provide our members with a unique learning experience and earn DCMS educational hours toward your CBSC goal. If you have questions about best practices or how to maximize chapter awareness, please contact Chapter Relations at (800) 252-4362 or chapter@hfma.org. For questions related specifically to the virtual conference, contact HFMA Member Services at (800) 252-4362, ext. 2 or send an e-mail to virtualhcfc@hfma.org.


Kudos!

Congratulations to James Monroe on joining Computer Credit Inc as the Director of Business Development earlier this year.

Congratulations to Angela L. Capretto, on her new position of Provider Consultant with OptumInsight.

Congratulations to Larry McElroy on accepting the position of VP Finance, Network Operations for Trinity Health's 2,000 employed physician group servicing 47 hospitals in seven states, located in Novi, Michigan.


Member Get a Member!

As a current HFMA member, you are in the best position to share your experience as an HFMA member and help impact HFMA's future. This year's Member-Get-A-Member (MGAM) program focuses on sharing your HFMA experience with potential members.

The MGAM brochure includes four, personalized recruitment cards to use in referring new members to HFMA. (Additional cards are available upon request) The cards have a place to write in your ID number and contact information (e-mail and/or phone). Remember to tell the members you are sponsoring to include your ID number on their membership application.

How do you best distribute your cards for recruitment? Remember to carry them with you to any networking opportunities, while passing your peers in the hallway, or out at lunch with someone who might benefit from a membership with HFMA.

http://www.hfma.org/uploadedFiles/Membership/MemberGetMember2011_FINAL.pdf


Educational Articles

Orszag: Key to Improving Quality Is Reducing Variation

“Our take-home pay is being reduced more than it should be because we’re not getting enough value for our healthcare dollars,” Peter Orszag, PhD, former director of the U.S. Office of Management and Budget, told attendees of HFMA’s ANI: The Healthcare Finance Conference Tuesday in June.

Excess cost growth across all areas of healthcare spending, combined with lower-than-acceptable value, is an issue that affects all Americans. “This is not just a Medicare problem or a Medicaid problem. It is pervasive across the sector,” said Orszag, now vice chairman, Institutional Clients Group, Citigroup, Inc.

There is significant opportunity to achieve a better value proposition in health care. The answer lies in reducing variations in care by implementing evidence-based practices for care, particularly for high-cost cases.

“The bottom line is that we are practicing medicine in significant different ways across different parts of the country,” Orszag said. As a result, we are achieving significant differences in value of care across different parts of the country, he said.

And unless evidence-based practices are applied to traditionally high-cost cases, “you’re not doing that much” in terms of improving the value of care as a whole, Orszag said. “If you’re gonna make progress on value, you need to address those high-cost cases. That’s where the money is,” he said.

Reducing healthcare costs requires emphasizing quality rather than quantity, Orszag told HFMA in a recent interview.  During his presentation at ANI, Orszag identified three key supports for improving the value proposition in today’s healthcare organizations:

Additionally, the way in which healthcare is paid for needs to change to emphasize quality rather than quantity. “This raises an interesting question of how to pay for performance or value on a large-scale basis,” Orszag said. Transforming how care is paid for will require that the most promising ideas for payment reform—from accountable care organizations to bundled payments and value-based purchasing, as Orszag noted in his interview with HFMA—be implemented on a national scale with support from both commercial payers and Medicare. “Payers can’t do this on their own, and Medicare must be a player in navigating this revolution,” Orszag said at ANI.

“I don’t believe that there is a viable alternative to the provider value approach,” Orszag told ANI attendees. “I don’t believe that that transformation can be accomplished without the work that you all are doing.
He added, “I also don’t believe we can achieve this transformation without Medicare playing an active role.”

The challenge, he says, will be achieving this transformation given the current state of political gridlock.


ANI Speaker Shares 5 Principles for Managing Change

How can healthcare finance professionals help their teams reach their greatest potential during a period of great change, fear, and stress throughout the industry? Mark Thompson, former chief customer experience officer for Schwab, shared five principles for managing change during a keynote presentation at HFMA’s ANI: The Healthcare Finance Conference in June.

“Why are all of you here today? Why are you all in this profession? I think it’s because you’re passionate,” Thompson, author of Success Built to Last and Now. . . Build a Great Business, told healthcare finance professionals at the conference.

Healthcare finance professionals have the capacity to make a difference in transforming our nation’s healthcare delivery system because they have passion for what they do and are willing to stand for change, Thompson said.

Thompson told of the time when he was in high school, his parents had divorced, his older brother was having grand-mal seizures and had not yet found the appropriate care, and his mother feared the family would lose their home. Thompson and his sister found part-time jobs to help pay the rent at the same time that his brother found a clinic that could treat him. Thompson spent the next several years scrubbing toilets, but “I was so proud, because I could make a difference,” he said. “I could make a change against all odds.

“How many of you feel that conviction?” Thompson asked ANI attendees.

The five principles of managing change, which Thompson illustrated with videos featuring anecdotes from HFMA board members and leaders, are the following:

Define value. “Never assume we know somebody else’s definition of success,” Thompson said. The three fundamentals of success that drive high achievers are purpose, performance, and passion, he said.

Sponsor's Corner

Joseph R. Harrison Co., LPA

Joseph R. Harrison Co., LPA
A Presidential Sponsor of HFMA

What Makes Us Different!

ServicesCollection vendors are not all alike and choosing the correct one for your hospital can be stressful. Certainly, the timely collection of money due the hospital is important. Just as important is providing answers when you need them – accurately and efficiently. Someone’s career is on the line when they choose us and we do not repay that trust with failure. Our clients always come first. We get results without administrative complaints or burdening your staff with demands for their help in collecting accounts assigned to us. We customize our service to our client’s needs and wishes. We will never tell a client we cannot deliver a service they need. We control our tools. We own the source code for all of our IT systems and we can make them do anything we want. We have a computer programmer on staff.

We know how important a prompt and accurate response to a question from your auditor or board member can be. Our technical staff will create any report a client needs and our managers will see that happens the same day, in most cases, and see that it is delivered promptly. We take special delight in solving problems. When our clients have issues that require special handling and a deft customer service touch, we are proud that we are the vendor they call first.

Joseph R. Harrison Co., LPA provides services for the management and collection of patient accounts receivables for the healthcare industry. The firm was founded by Joseph R. Harrison and has been servicing hospitals for 30 years.  The firm provides a myriad of services to hospitals, medical providers, clinics, EMS, and nursing homes throughout Ohio and surrounding states. The strength of the firm rests on its commitment to professionalism, state-of-the-art technology, methodology and innovation. Thirty years of receivables experience have taught us that all the latest tools and technology alone will not make a patient balance company great or even good. Well trained people with an aptitude for dealing with your patients are a critical ingredient. Our associates are poised, highly trained professionals who recognize a problem when they see it. They know how to use empathy and a few well chosen words to defuse a potential problem and they will promptly report the issue to their leader. Smart, innovative management of the tools and the people is the final necessary element.  Over the years we have remained true to this philosophy and we think it has made us a great patient balance receivable company.

For more information, contact us at:

Joseph R. Harrison Co., LPA
310 N. Cleveland-Massillon Rd.
Akron, OH   44333
Website: www.jrhlpa.com

Contact Joe Harrison or Dave Hersman at 1-800-722-3328 or 330-666-6900,

jharrison@jrhlpa.com, dhersman@jrhlpa.com or visit www.jrhlpa.com.

Bruner-Cox LLP

With 90 employees and offices in Akron, Canton and Cleveland, Bruner-Cox LLP is one of the largest regional certified public accounting and consulting firms in Northeast Ohio. Bruner-Cox LLP has served clients in the health care industry since 1925.

Bruner-Cox LLP understands managing the many challenges of the health care environment requires proactive management. Our healthcare specialists provide cost effective, quality professional support services to more than 150 not-for-profit clients, including 80 health care industry related clients. We provide our health care and not-for-profit clients with the following services: 

            • Analysis and negotiation of payor contracts
            • Board governance
            • Benchmark surveys, including salary & production analysis
            • Cash-flow management
            • Coding analysis
            • Compensation studies for nonphysicians
            • Fee schedule analysis
            • Financial feasibility studies
            • Hospital Care Assurance Program (HCAP) Data Reviews  
            • HMO/PPO negotiation assistance
            • Integration plans for physician practices
            • Internal audit
            • Internal control assessments
            • Ohio Recovery Audit Contractor (RAC) consulting
            • Operations review
            • Physician compensation plans
            • Physician practices consulting
            • Preparation of budgets
            • Revenue enhancement
            • Systems utilization analyses
            • Tax-exempt and for-profit taxation
            • Third-party reimbursement and regulations

www.brunercox.com

Akron Office
388 South Main Street Suite 403
Akron Ohio 44311
Phone: 330.376.0100

Canton Office
4505 Stephen Circle NW Suite 200
Canton Ohio 44718
Phone: 330.497.2000

Cleveland Office
6133 Rockside Road Suite 403
Independence Ohio 44131
Phone: 216.750.6173   

HFMA Sponsors -
Do not forget to get your company’s spotlight & new products & services mentioned in the Newsletter. Please contact Laurie Rauser Laurie.A.Rauser@kp.org for publication in future newsletter.

Puzzle

Delete a Letter

Language brain teasers are those that involve the English language. You need to think about and manipulate words and letters.
 Each pair of definitions is for two words, where the second word is the first word with a letter deleted (example: brand & band). The length of the first word in each pair is provided, along with the position of the deleted letter to obtain the second word.

1) any of the display rooms of a museum (7 letters) & (delete 6th letter) a ship's kitchen
2) a small rodent (5 letters) & (delete 2nd letter) to meditate
3) powdery (5 letters) & (delete 3rd letter) an action related to one's occupation
4) to clear someone of blame (9 letters) & (delete 1st letter) to direct attention toward something

E-mail your answer to Jack Bailey at jlbailey@wowway.com. All correct entries will be included in a drawing and one lucky entrant will receive a $25 gift certificate.


Previous puzzle

Answer:
 
Ilokano, Polynesia

Winner:
Mike Keckan of the Cleveland Clinic has won a $25 gift certificate.